You might have encountered the Acquisition History not found warning while uploading transaction data onto KoinX. This warning can be frustrating as it prevents you from generating your crypto tax reports.
This post will delve into the possible reasons behind this warning and explore step-by-step troubleshooting methods, ensuring you get back to using KoinX to its full potential.
Understanding The Warning
If you get the Acquisition History not found warning on KoinX, it simply means there’s some missing data in your uploaded report file. To ensure that your tax calculations are accurate, KoinX requires the complete history of your trades and investments in the report file.
How To Resolve The Warning
To resolve the warning, follow the steps given below:
Upload Previous Year’s Transactions
To resolve this warning, it is essential that you upload your complete acquisition history. This includes all relevant data from your previous financial years, not just the current year’s data. You can download this data from your cryptocurrency exchange and upload it to KoinX.
We have created a series of guides for various exchanges to help you do this. For instance, you can go through how to download your transactions report from Binance, integrate Coinswitch with KoinX, or other guides per your needs.
You can follow the steps in these guides to ensure that you download the correct file.
Manually Add Transactions
Alternatively, you can manually add missing transactions to your KoinX portfolio. To do this, simply navigate to the Transactions section of your KoinX dashboard and click on Add Transaction. Enter all the necessary transaction details and save the changes.
The Acquisition History not found is a frustrating warning as it prevents the platform from generating your tax reports. Nonetheless, by following the steps mentioned above, you should be able to resolve the warning message and overcome this successfully.
If you’re still experiencing this problem after following the steps, don’t hesitate to contact the KoinX support team for further assistance. To reach us, visit https://care.koinx.com.